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Frequently Asked Questions


Click on a FAQ title to view the answer.
 
General
What is e-Learning? Top
eLearning can be defined simply as learning through your personal computer (PC) at home or at work.
 
What makes a good eLearning experience? Top
Good eLearning is interactive, and good interactivity:
  • is an engagement of the mind not the finger!
  • allows the learner to explore different learning paths.
  • promotes learning by doing.
Learning by making mistakes is typical trait of the adult leaner, but within an eLearning environment, using appropriate interactivity, the mistakes can be made safely with a chance to recover and learn from them.
 
What are the benefits of eLearning? Top
The following are some well-recognised benefits of eLearning:
  • You can study at your own pace, any time, any place, anywhere you have access to a Personal Computer.
  • Quality of content and learning experience is assured - information is delivered in a consistent manner. You don't have to rely on luck that today's course will be as good as your last training course.
  • eLearning is learner-centric rather than teacher-centric, like many adult classroom-based courses.
  • The connectivity of your PC and Internet encourages peer-based learning. Instead of learning from just one source - the trainer, you learn from the comments, experiences and perceptions of other like-minded professionals.
  • If developed in conjunction with sound instructional design, eLearning provides a powerful and effective way to convey knowledge, promote learning and retention, and increase performance.
  • eLearning can be closely matched to individual learning styles.
 
Will eLearning suit everyone? Top
The simple answer here is no - eLearning is not a panacea for all the ills of the face-to-face training world. Some find eLearning a lonely form of learning - some people prefer the social aspects of traditional face-to-face training to get them through learning something new.
 
If you are a learner who prefers the social aspects of face-to-face training, you might want to explore the various eLearning tools that promote online communication and collaboration - chat rooms, discussion forums and web conferencing systems.
 
Who is HSELanD aimed at? Top
HSELanD is aimed at all staff in the Irish health services who wish to avail of our eLearning programmes and tools to develop themselves.
 
Do I need any extra software to use HSELanD? Top
In order to determine if your PC has all the software requirements to run the eLearning programmes click here to open the computer test page. This page will also let you know if any of your existing software needs to be upgraded, such as Internet Explorer.
 
Can I use HSELanD by myself or does it need to be part of a training programme? Top
Yes, you can use HSELanD by yourself. It is designed to be user-friendly and you can pick and choose which programmes and tools are most appropriate for your own development. Some training programmes might encourage you to use the HSELanD as part of a classroom-based programme but you do not need to be part of a formal programme to register.
 
Where can I get technical help and support? Top
For help and advice on the eLearning programmes and tools please telephone the HSELanD support line on 048 90640445 or send an email to support@hseland.ie.

For technical assistance regarding your PC or Internet connection please contact your local IT department.
 
Will I receive a certificate? Top
HSELanD issues certificates to all our learners who successfully complete a learning programme. We issue these certificates 4 times per year and send them to your work address. If you have any queries please contact support@hseland.ie.