Health Service E-Learning and Development

Log in/Registration Help

This section will help troubleshoot problems logging in or guide you through the HSELanD registration process. Click on the desired heading for more information.

I have already created an account but I have forgotten my Password.

If you have forgotten your password:
  1. Click on Forgot Password on the Log in screen.
  1. You will be asked to enter and submit your e-mail address.
  2. You will then be sent an e-mail shortly and asked to reset your password.

I have already created an account but I have forgotten my Username.

If you have forgotten your Username, you need to contact HSELanD support.

How do I create an Account?

Everyone in the HSE is required to have their own unique account with their own e-mail address, i.e. you cannot share an account with a colleague(s).
To create an account, you will need to register your details. To do this:
  1. Click on Create Account.
  1. You see the Registration screen.
  2. Enter your personal details.

Please note the following:

  • E-mail address - you must use your own personal or work e-mail address and not that of a colleague or office. If you do not have an e-mail address, then click on the link next to the e-mail field to find a free e-mail service.
  • Choose a Username / Password - enter a unique Username and Password - something you can easily remember. For example, enter 'your name' and 'your year of birth' (Joebloggs1981). You will enter these details each time you log into HSELanD.
  • Select a security question - you will be asked to answer this question if you contact HSELanD support.
  1. Click Continue.
  2. You see the Organisation, Group or Status screen.

In Section A, click Select for the organisation group within which you work or on which you are on student placement:

  • Hospital Group - select this option if you work within any of the 7 acute hospital groups, listed when you click on View.

  • Community Healthcare Organisation - select this option if you work in any of the 9 Community Healthcare Organisations, listed when you click on View.

    Community Healthcare Services are the broad range of services that are provided outside of the acute hospital system and includes Primary Care, Social Care, Mental Health and Health & Wellbeing Services. These services are delivered through the HSE and its funded agencies to people in local communities, as close as possible to people's homes.

  • Corporate & Health Business Services (HBS) - select this option if you work for any of the HSE's Health Business Services or Business Units, listed when you click on View.
  • Voluntary or Partner Agency - select this option if you work for a Voluntary or Partner Agency, for example, Age Action Ireland or the YMCA Ireland.

If you do not work within any of these groups or are not on student placement within any of these groups, click Select for one of the following options in Section B:

  • I am currently between jobs - if you are a Health care worker currently between jobs.
  • I am a Student - if you are a student in an Irish University or College (and are not on placement in any of the organisation groups in Section A).
  • Agency Staff - if you are employed through an agency.
  • NCHD Intake - if you are a pre-registration doctor taking part in the NCDH process.

Important

The screen you see next depends on the organisation group you selected. Choose the Organisation, Group or Status which applies to you from the options below:

Creating an account if I work within a Hospital Group

If you selected Hospital Group, you see this screen:
  1. Select the Hospital Group that you work within, and then the location of your hospital. Click Continue.

  1. You see this screen. Enter your Staff or Personnel Number, and then specify if you are member of a Professional Body.

    If you select Yes, select the discipline of the professional body, enter your Registration Number, and the Name of the Professional Body. Click Continue.

  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if I work within a Community Healthcare Organisation

If you selected Community Healthcare Organisation, you see this screen:
  1. Select the Community Healthcare Organisation (CHO) in which you work, your Division and then enter the Location of the CHO. Click Continue.

  1. You see this screen. Enter your Staff or Personnel Number, and then specify if you are member of a Professional Body.

    If you select Yes, select the discipline of the professional body, enter your Registration Number, and the Name of the Professional Body. Click Continue.

  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if I work within a National Services or Business Unit

If you selected Corporate & Health Business Services (HBS), you see this screen:
  1. If you work in a Health Business Service, select the business service in which you work from the drop down list. Alternatively, if you work in a Business Unit, select the relevant option from the drop down list. Click Continue.

  1. You see this screen. Enter your Staff or Personnel Number, and then specify if you are member of a Professional Body.

    If you select Yes, select the discipline of the professional body, enter your Registration Number, and the Name of the Professional Body. Click Continue.

  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if I work for a Voluntary or Partner Agency

If you selected Voluntary or Partner Agency, you see this screen:

  1. Enter all or part of the name of the organisation in which you work in the field provided, and then press Enter on your keyboard. For example if you work for the Simon Community, you could enter the text 'Simon'.

    You see a list of results from which you can select your organisation and location.

    Alternatively, if you can't find your organisation and location or would prefer to select if from a list, click on I can't find my Voluntary or Partner Agency. You will be provided with the full list of Voluntary and Partner agencies.

    If you still cannot find your organisation and location, then enter these details into the field provided. These details will be stored on the Registration database.

  2. Click Continue.

  1. You see this screen. Enter your Staff or Personnel Number, and then specify if you are member of a Professional Body.

    If you select Yes, select the discipline of the professional body, enter your Registration Number, and the Name of the Professional Body. Click Continue.

  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if you are between jobs

If you selected I am currently between jobs, you see this screen:
  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if you are a Student

If you selected I am a Student, you see this screen:
  1. Enter your student number and then select your college or University from the drop down list provided. Click Continue.
  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if you are Agency Staff

If you selected Agency Staff, you see this screen:
  1. Select the Agency in which you work from the drop down list and then enter your Agency employee number in the field provided. Click Continue.
  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Creating an account if you are a pre-registration doctor taking part in the NCDH process

If you selected NCHD Intake, you see this screen:

  1. You see this screen. Enter your Staff or Personnel Number, and then specify if you are member of a Professional Body.

    If you select Yes, select the discipline of the professional body, enter your Registration Number, and the Name of the Professional Body. Click Continue.

  1. You see this screen. Select the Discipline Group to which you belong, and then select your Job Role.
  2. Select the checkbox to confirm that all the information you have provided is accurate and up-to-date to the best of your knowledge, and then click Finish.

Your registration is now complete - you will receive an email confirming your registration. You may now log in to HSELanD.

Contact Us

If you're having trouble, you can contact HSELanD support.
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