HSELanD is the online learning portal of the HSE (The Health Service Executive). It is used to provide online access to a broad range of learning resources for staff employed in the Irish health and social care services as well as those employed in administrative and support functions. HSELanD is available to all such employees across the health and social care sector including those who work in the voluntary/NGO sectors (Section 38 and 39). In order to provide you with access to our learning resources and to help you keep a permanent record of your learning and development achievements we need to collect certain types of information from you. From an organisational perspective it is also vital to gather statistics and information on the learning and development undertaken by members of staff within our health and social care organisations in order to ensure the correct skill mix is available to meet patient/service user needs, to ensure that you are being provided with access to relevant learning and development opportunities and to help ensure that you are fully compliant with mandated training for your service. This document will set out in clear language the data we collect and it will describe how we use that information.
What information do we collect about you?
The following information is recorded about you when you register on HSELanD.ie.
- Name (forename and surname)
- Email address
- Staff number
- Your place of work
- County in which you work
- Programme of Care Area
- User (staff) level
In addition, you are asked to create a username and password to access HSELanD.ie. This username and password allows you to access your account and learning on HSELanD and keeps your information safe and secure. You must also choose a security question and provide us with the answer to that question. This assists us to verify that we are speaking to you should you ever need to call us.
How do we use the information about you?
- We collect information about you in order to process your requests for access to learning programs and courses as well as other educational material hosted on HSELanD. All of the information we collect is necessary in order for us to provide you with access to the programs, keep track of your progress and accomplishments so that you can store this in your personal learning and development record and so that we can provide relevant learning and development information to your employing agency.
- We collect information about your learning and development activity. One reason for this is to allow you to be concurrently engaged in one or more programs and to be able to revisit those programs picking up where you previously left off. Using this information, we are able to facilitate you keeping a record of your learning and development activity for future use. In addition, we use this information to inform appropriate learning and development managers or other managers at your place of work where that information is operationally necessary on learning and development activity that pertains to their service or their location. An example of this might be where we need to verify that you have completed mandatory training on a vital clinical skill, or on an aspect of health and safety. We may also share your information with legally authorised authorities for the purpose of effective governance for example, HIQA.
- Your personal information may also be accessed by our external vendor who has responsibility for the day-to-day management of the HSELanD server as well as the provision of support services to HSELanD users. Access to this information is necessary because of their role in administering the HSELanD server and also because of their role in providing learner support to you and other HSELanD users.
Access to your information and correction.
You have the right to request a copy of the information that we hold about you. However, all of the information we hold about you is fully transparent and available to you by simply logging onto HSELanD.ie. We always strive to ensure that your personal information is accurate and up-to-date. In that regard we ask you to check and verify your account details periodically. In addition, you may ask us to correct any information about you that you think is not accurate. This process is necessary in order to ensure that your employer has accurate information about training, learning and development activity and that any compliance reports it runs, for example in relation to mandatory training, are fully accurate. This helps to ensure that all people who require such training are given the opportunity to access it.
Cookies and LocalStorage are standardised ways for a website to store a small text file in your browser, and HSELanD uses both of them to make the experience of using the site easier for you. Cookies and LocalStorage are neither a virus nor spyware.
HSELanD uses Session Cookies to distinguish you from other users of the website. These cookies are necessary for HSELanD to work for you. They provide you with seamless access as you move from one area of the site to another based on your session login. Once your session ends these cookies forget about you.
HSELanD uses LocalStorage to keep track of the progress you have made within each learning programme. They will remain in your web browser after you have logged off, and allow you to continue a learning programme at the point you previously ended it next time you log on.
You may delete cookies or other storage from your browser at any time you like by visiting your web browser settings.
How to contact us.